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Monday, October 1. 2007The Red Ring of Death: A Full Circle Explanation
While I admit that the phenomenon commonly known as the "Red Ring of Death" is hardly a news flash, it's a subject I've recently had to deal with. It is also referred to as the "3 Red Leds of Death", and can be shortened to RROD or 3RLOD. There have been some successful repairs out for a while now, but I finally got motivated to fix mine. It has been sitting there sulking on the shelf with those three red lights, blinking steadily, mocking me. It broke a couple months ago, but now that Halo3 and BioShock are out it couldn't wait any longer.
Now that I've gone though the process of breaking and repairing my blinkin' 360, I've decided to take some time away from my two new favorite games long enough to explain clearly what is going wrong with all these fried 360s and how it gets fixed properly. Looking for an explanation in simple English? Keep reading...
Why the 360 breaks: I assume that most people have seen photos of the 360 motherboard. It has two large x-clamps on the bottom that hold the heat sinks on tightly: ![]() These clamps look harmless at first glance, one would never suspect what these horrible little pieces of evil hardware would be capable of. But, let's take a closer look at the design of the x-clamp. It has a hook on each corner to lock onto the heat sink, but it gets its tension by pressing up into the motherboard. Have a look at the side view: ![]() You can see that to pull the four corners up to the motherboard, it puts considerable pressure up on the motherboard... and directly underneath the center of the gpu and cpu. This does provide an excellent, even pressure for holding the heat sinks onto the chips but the design failed to consider the high temperatures generated by the 360's chips. When the 360 chips get nice and toasty hot, the board underneath gets a bit soft from the heat. A combination of the softened motherboard and the x-clamp pressing up firmly from underneath can cause the board to warp. Once the board warps up underneath a chip (most often the gpu) this can cause an edge of the chip to lift off the pads on the board. It doesn't take a genius to figure out that the gpu or the cpu will not work if some of it's connections have pulled off the board. This is the actual cause for the three red flashing leds, which is the 360's error code for "General Hardware Failure". Here is my neat little "before" diagram showing how the x-clamp holds the heat sink in place: ![]() Here is my neat little "after" diagram showing the warped board, the evil x-clamp, and the lifted gpu: ![]() So, now we have a solid understanding of how one bad choice of a small part has caused so many millions (billions?) of dollars worth of repairs, and so much pain and misery for so many gamers. The good news is, once the problem has been identified, a fix for the issue can be devised. Reversing the damage: Now that our diagram 360 has warped its board and lifted the edge of the gpu off the motherboard, we have the Red Ring of Death flashing on the front. It's dead to the world, and needs a couple weeks (months?) vacation in the Microsoft workshop to be repaired. That's great, but quite a few of us (thousands) have managed to void our warranties for one reason or another. What are we to do? Well, the tutorial I used to fix mine is right here. I won't be showing the whole tutorial here (his was good enough for me, it should be good enough for you) but I'd like to explain the concept of how and why this fix works. The basic idea in steps is: 1. Remove the x-clamps and heat sinks. 2. Clean the old thermal paste off the heat sinks and gpu/cpu. 3. Unscrew the heat sink posts from the heat sinks. 4. Enlarge the holes in the metal casing under the eight sink posts. 5. Replace the thermal paste. 6. Use 5mm machine screws with a stack of washers to bolt the heat sinks down to the metal case without the x-clamp. Ok, so all we need to do is enlarge some holes, and replace the posts and x-clamp with some screws and washers? Yep, that'll do it. Huh? Sounds too easy, how is that going to help? Well, the screws pull the heat sinks down firmly from the four corners, but there is nothing pushing up in the center anymore. This pulls the chips down flat onto the motherboard, and after it gets hot it also forces the warped board to flatten out again. Once the chip is flat on the board, the connections touch back down on their pads, and the chip can function properly again. It's a pretty simple problem, and a pretty simple fix... but it works! Let's give our diagram 360 the "X-Clamp Replacement" fix and see the end of those pesky three red leds: ![]() As you can see, once the gpu chip has been pulled back into place, everything can run normally. From the poll results, this x-clamp replacement appears to fix the Red Ring of Death at least 90% of the time. I'm not sure if anyone has any good answers for the other 10%, but the odds definately make this worth a try if your warranty is void and your 360 is giving you the three evil eyes...
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#1 - becky 2007-10-08 20:30 - (Reply)
Two questions. 1. how do you hold the washers in place when you return the mother board to the casing? 2. what is the purpose of enlarging the eight holes in the metal casing?
Thanks a ton for your help.
#1.1 - Jeff 2007-10-09 19:14 - (Reply)
1. with the screws taped from the back, you carefully slide the mobo down onto the screws. keep the case mostly right side up, and gravity keeps them in place.
2. enlarge the holes, so you can slide 5mm machine screws through what are originally about 2mm across.
#1.1.1 - Cody Phelps 2007-11-15 14:52 - (Reply)
Do you know how long this fix will last? cause i guess you can really re-solder the pads can you?
#2 - courtney 2007-10-11 08:46 - (Reply)
how do you remove the x-clams?
#2.1 - Jeff 2007-10-11 15:10 - (Reply)
It's a pain in the butt... but the easiest way I found was to use a small thin flatblade screwdriver. It's gotta be around 3-4mm across. Don't pry from underneath, it will scratch up the board and won't help. Stick it into the bend, right above the board where it latches. If you twist the driver it will push the bottom out and away from the sink post and pop off.
#3 - chris brown 2007-10-30 12:59 - (Reply)
When the xbox360 is on just hold in the xbox360 on button for 30 sec. then it will reset it happened to me but I fixed it
#4 - joey 2007-11-22 08:41 - (Reply)
i just want to say that this is a awsome link to help u out. i can see egzactly wuts the problem now if it is the problem! i did the error code test and it says 0102 and it has the 3 red lights blinking! it jus did it out of no were.. first outta no were it says clean disc console cannot read then later the next day im playing Call Of Duty 4 Modern Warefare it freezes an so on it kept freezig then outta no were 3 red lights would pop up wen i went to turn it on so it wouldnt do nothing but blink 3 red leds!! i bought my 360 from the pawn shop it looks in perfect condiotion like brand new! i called microsoft n gave them my sereal no. the guy said my warranty ends in like 4 days. now they are sending me the box and stuff. i really want to just do it ur way thats postd on here. the guy form ms said if i tamperd wit the xbox they cant fix it. i no i havent touched it i jus pray who ever owned it b4 me did not take it apart! hopefully all goes well n if i some how resort to the red lights after sending it in i will b back p.s i hope this is appropriate thanks alot